# Customer entity not valid for current collection mode

You are attempting to create a transaction but the customer entity is not valid for the current collection mode

---

## Example

```json
{
  "error": {
    "type": "request_error",
    "code": "transaction_customer_not_suitable_for_collection_mode",
    "detail": "Customer entity must be suitable for the transactions current collection mode",
    "documentation_url": "https://developer.paddle.com/errors/transactions/transaction_customer_not_suitable_for_collection_mode"
  },
  "meta": {
    "request_id": "00000000-0000-0000-0000-000000000000"
  }
}
```

## Details

| Attribute | Value |
| --- | --- |
| Status code | 400 |
| Error code | `transaction_customer_not_suitable_for_collection_mode` |
| Error message | Customer entity must be suitable for the transactions current collection mode |

## Common causes

- Collection mode is manual and you are trying to attach a customer_id that has no name

## Common solutions

- Ensure the customer entity has a name and pass the customer_id again
