> For the complete documentation index, see [llms.txt](https://developer.paddle.com/llms.txt).

# Generate credit notes for refunds and credits

For customer record keeping, Paddle automatically sends a credit note (sometimes called a credit memo in other solutions) when you refund or credit a transaction.

---

## What's new?

We've added credit notes, sometimes called credit memos in other solutions, to the Paddle platform. They're automatically sent to customers when you refund or credit a transaction.

As part of this change, we added the [get a PDF credit note for an adjustment](https://developer.paddle.com/api-reference/adjustments/get-credit-note-pdf.md) operation to the API.

{% api-endpoint method="GET" path="/adjustments/{adjustment_id}/credit-note"  %}

- **adjustment_id** (string): Paddle ID of the adjustment that you want to generate a credit note for.
{% /api-endpoint %}

## How it works

Use adjustments to refund or credit all or part of a transaction after it's been billed or completed.

With this update, we automatically send a credit note to customers as a PDF so they have a record of a refund or credit. You can also download credit notes from the Paddle dashboard or generate them using the API.

The [get a PDF credit note for an adjustment](https://developer.paddle.com/api-reference/adjustments/get-credit-note-pdf.md) operation mirrors the [get a PDF invoice for a transaction](https://developer.paddle.com/api-reference/transactions/get-invoice-pdf.md) operation, returning a link to a PDF.

{% callout type="info" %}
Credit notes are available for adjustment entities from August 30, 2024. You can't generate credit notes for adjustments created before then.
{% /callout %}

## Next steps

Platform changes are available now. You don't need to do anything to get these changes. Paddle automatically sends credit notes to customers when you refund or credit a transaction.

API changes are available in version `1` of the Paddle API. It's a non-breaking change, meaning it doesn't impact existing integrations.

You can [get a PDF credit note for an adjustment](https://developer.paddle.com/api-reference/adjustments/get-credit-note-pdf.md) using the API to generate a URL to a credit note. Credit notes are available for adjustments created after September 2nd, 2024.
## Summary of changes

| Name | Type | Change | Entity | Description |
| --- | --- | --- | --- | --- |
| GET Get a PDF credit note for an adjustment | API operation | added | Adjustments |  |